Introducing ThreatLocker
ThreatLocker is a zero-trust security program that prevents malicious software from running on your computer.
The Basics of ThreatLocker
ThreatLocker is installed on your computer by your IT administrator and is designed to prevent malicious software from running on your computer, much like traditional anti-virus software. Unlike traditional anti-virus software, ThreatLocker takes a zero-trust approach to protect your computer, which means ThreatLocker will sometimes block non-malicious software if the software hasn’t already been approved to run by your IT admin. You’ll be notified when a program is blocked from running on your computer.
Watch the 3-minute video below to find out what you need to do if a program is blocked.
How Does ThreatLocker Affect You?
Most importantly, ThreatLocker affects you by maintaining a secure environment for you and your co-workers by protecting your computer from malicious software and unauthorized access.
There may be times when ThreatLocker blocks a software program or a feature of a software program from running, which may impede upon your work until the software can be approved by our Help Desk. If you follow the procedures for requesting access to something that is blocked, the software or feature will become unblocked within a matter of minutes. If you have an emergency or if ThreatLocker continues to block a software program after you’ve requested access, you can call our help desk at 530-500-6767 for immediate assistance.
The pop-up below will appear next to your icon tray in the bottom-right corner of your screen. This indicates ThreatLocker has detected an unknown program attempting to run on your computer. The pop-up will tell you what was blocked, and allow you to send us a request to install the software or ignore future alerts about the blocked software.
How Does ThreatLocker Work?
ThreatLocker leverages Allow-Listing and Deny-Listing mechanisms to regulate the execution of applications on endpoints. The Allow-Listing approach ensures that only approved and authorized applications are allowed to run, significantly reducing the attack surface and preventing the execution of unauthorized or potentially malicious software.
The solution also incorporates behavior analysis and containment techniques to identify and neutralize threats in real time. By monitoring the behavior of applications, ThreatLocker can detect anomalies or suspicious activities that may indicate a security threat. In the event of a potential threat, the system can take immediate action, such as containment or blocking, to prevent further harm.
Furthermore, ThreatLocker features advanced policy management capabilities, allowing organizations to define and enforce security policies based on their specific needs. This granular control enables administrators to tailor security measures to the unique requirements of their environment.
Frequently Asked Questions
ThreatLocker won’t show up in your programs list. You can check if ThreatLocker is installed on your computer by showing the hidden icons in your icon tray. A shield with a blue “S” will be visible if you do have ThreatLocker installed.
ThreatLocker is a security software that protects you and your organization from cyber-security threats that could result in costly incidents.
ThreatLocker blocks software programs and activities from running on your computer that haven’t been approved to run in your environment by our support team. This doesn’t necessarily mean that your computer has been infected or that the program is bad. It simply means we haven’t reviewed the program and approved it to run for your computer or organization.
If you see a notification from ThreatLocker and you recently tried to install or run a program on your computer, please click the “Request Access” button to send us a notification. If you didn’t try to run a program or if you no longer need to install or run the program that you are being notified about, please ignore the pop-up. For more information, please refer to the 3-minute video at the top of this page.
Additional Questions & Support
If you have additional questions about ThreatLocker or if you need assistance with a blocked program or feature, please reach out to our helpdesk by calling 530-500-6767 or by emailing support@shafertech.com. We are here to assist you!
